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Archive for July, 2007

Thursday, July 26th, 2007

Second Life: Overhyped & Overcriticized

Second Life

Second Life — the media darling of 2006 — is now being roundly criticized by publications left and right. Wired and Forbes have both recently posted articles about Madison Avenue’s “wasteful” involvement in the online world. Yes, backlash is inevitable for any popular web application. (MySpace has already been through this.)

There are some basic truths here: Marketers, by nature, always want to ride the wave of what’s next. SL represents an exciting shift in how we communicate online, making it chum in the water for advertisers and brand managers worldwide. There was a point where just establishing a presence in SL alone was enough to get hype for your organization, even if you did nothing with it.

My advice with Second Life is that you can’t put your virtual toe in the water and then run away a week later when things don’t go as expected. Remember, SL is still relatively new-ish technology. For a brand to successfully make a splash in-world, creativity, curiosity and (*gasp!*) patience are required. And, quite simply, it’s just not for everyone. Using it as a mainstream, broad-stroke marketing vehicle will never work.

I’ve said it before, but Pontiac truly *gets* it with Motorati Island: an immersive, branded experience. Meanwhile, Second Life remains relevant to the millions of residents who call it their second home, while fostering a vibrant, growing micro-economy — with or without the presence of outside marketers.

Perhaps SL’s biggest proponent/critic is Warren Ellis, who writes a weekly Second Life dispatch for Reuters. I highly recommend it. Reading Warren’s column, I always learn something new, bizarre and/or exciting about the possibilities contained within virtual worlds.


Posted by Nathan in Social Media, Second Life | No Comments »




Wednesday, July 11th, 2007

The iPhone cometh.

Lava Row gets an iPhone!

Resembling one of those mysterious black monoliths from 2001: A Space Odyssey, an iPhone has landed in the Lava Row office. And it is truly life-changing.

Believe the hype. (And for residents here in Iowa, ignore all those rumors about the iPhone not being available until 2009, or that AT&T’s wireless service won’t extend well to our state. I am excited to say that both are false.)

What’s great about the iPhone? Browsing the real Web with Safari. Painlessly putting together a conference call within seconds. Streaming YouTube content in full glory. Earbuds with a built-in mic. This list goes on and on. Finally, it’s now possible to deliver rich entertainment and information to a mobile device.

How can the iPhone improve? Unfortunately, the device is locked down, making it difficult for developers to build customized software applications on top of it. Apple should go open source with future versions. Not that that’s stopped anyone: Today on Salon, Farhad Manjoo posted a great article about hackers who have already cracked open the iPhone.


Posted by Nathan in Mobile Devices, iPhone, Apple | No Comments »




Sunday, July 8th, 2007

Iowa State Professor uses Second Life to engage students

Iowa State University class in Second Life

Last Thursday I spoke with an Iowa State University class inside Second Life. The course (Management Information Systems taught by Associate Professor Brian Mennecke) encourages students to assess possible e-commerce strategies and business models within SL.

Unlike a traditional college class, all course interaction takes place in an open-air “classroom” inside Second Life via virtual avatars and chat. Although I did note some similarities to my University experience: A few students showed up late, while others needed help finding the room. :-)

Many of the students wanted to know how to successfully leverage Second Life for existing businesses. While there is no exact formula, my answer is this: Organizations must create opportunities for SL residents to truly become engaged with their brands and products. The prime example is Pontiac’s Motorati Island, a virtual racetrack and garage where gearheads and auto enthusiasts can create their own car projects and take them for a spin.

Pontiac has remained true to what makes Second Life popular: Allowing users to create personalized content. On top of that, Pontiac gets a window into the consumer’s imagination, seeing what they really want out of an automobile. Just think of it as inexpensive and hyper-insightful R&D.


Posted by Nathan in Social Media, Second Life | No Comments »