Preparing your company for a social media crisis

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Social networks are great for amplifying your company’s voice and reach – but they’ve also given a powerful megaphone to your customers, your audience, and the general public. Are you prepared for the inevitable “social media age” crisis that will demand the full attention of your communications team and push them way outside their comfort zone?

In our next Lava Lunch series workshop on Thursday, September 29th, we’ll share examples of how various organizations of all sizes have handled (and mishandled) unexpected crises. We’ll explore different tactics to get your team prepared to tackle everything from disgruntled individuals to full-on doomsday scenarios.

Refreshments and catered lunches will be provided. We’ll get started at noon, but feel free to stop by between 11:30 and 12:00 for some good, old-fashioned networking.

Tickets can be purchased at the bottom of this post for $30.00 per person, plus a nominal Eventbrite fee. Or, skip the fee and pay with Dwolla. Full event details and directions can be found on the Lava Lunch page.

Photo: underbiteman via flickr.

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Posted in Blog, Business, Des Moines, Digital Media, Events, Small Business, Social Media, Social Networks

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