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Author Archives: Norah Carroll
Foursquare unveils new self-serve brand pages
Foursquare has long been a fantastic resource for consumers, offering exclusive discounts, recommendations and of course, bragging rights for venue mayors. On Tuesday, foursquare made a leap forward to become an equally strong resource for brands, from bloggers to small businesses to large corporations, with their new self-serve brand pages.
First, a bit of history: foursquare launched its first brand page for Intel in January 2010, offering the company a platform for recommending local Philadelphia favorites to out-of-towners during their annual ISTE conference. As other companies expressed interest in custom-branded pages, foursquare began to build pages for them, too — all built manually by the foursquare team, behind the scenes. The launch of these new self-serve pages gives companies the opportunity to build their own pages, without needing to await approval from the foursquare team.
So what is a brand page, and what value does it offer to a company? A brand page is a custom-branded page on foursquare that allows a company to recommend venues through check-ins and tips left on foursquare. Brands lend their influence and expertise to foursquare users, who “follow” the brands to see their tips; for example, Walgreen’s leaves tips at public transportation stations reminding passengers to wash their hands after train rides to avoid catching the flu. In return for sharing tips with foursquare users, brands gain their followers’ trust by infusing their expert knowledge into their followers’ daily lives. Brand pages can also be connected to your company’s page on Facebook, so your tips can be extended beyond foursquare to reach all of your fans.
It’s important to note that brand pages function differently from typical individual foursquare accounts in a few important ways. Remember that these pages are meant to be used by brands, not as a substitute for a personal foursquare account. Brand pages can’t earn badges, and if your brand has used an individual account in the past to leave tips, all of your friends will be converted to “followers” when you create your page. That means that your company won’t be able to see where its fans check in, but everyone on foursquare will be able to see where your company checks in. It’s like following someone on Twitter — a one-way connection.
Ready to create a brand page for your company? Here’s what you’ll need:
- A header image of 860 x 130 pixels (check out the Walgreen’s brand page for inspiration)
- A small profile image of 185 x 185 pixels
- A description of your brand
- Links to share with your followers (website, Facebook page, Twitter handle, blog, etc.)
Now, just visit https://foursquare.com/create_page and click “Create a Page” to get started!
Once you’ve created your page, you’ll have everything you need to start leaving tips at other foursquare venues you endorse or recommend. Visit our blog later this week for a guide to crafting great tips through your brand page!
Curate the web with Pinterest
During the past six months, the female contingent of Lava Row has become obsessed with Pinterest, a web application that allows users to “pin” and share items they find online through themed collections called pinboards. Think of Pinterest as a sort of tumblr for beautiful images, where users share everything from decadent desserts to ingenius organizational ideas.
As a novice interior decorator on a tight budget, I love Pinterest because it gives me access to the thousands of DIY decorating ideas and whimsical products pinned by users more creative than I am. The Pinterest community is incredibly diverse, so I never fail to find something unique to “repin” or to share with my friends as I browse through public pinboards. And in recent months, tastemakers such as Real Simple, Better Homes & Gardens and local Des Moines boutique Domestica have embraced Pinterest as a way to endorse products, share breathtaking home décor from around the web, and infuse their finds into fans’ pinboards.
We see tremendous opportunities for brands to interact with their fans on Pinterest in new and truly engaging ways, but as with other social platforms, a brand’s success on Pinterest depends on its sharing more than just its own web content or products. To be a trusted influencer on Pinterest, a brand must spark authentic conversations about things the people behind the brand actually care about — not in an effort to boost sales or page views, but to establish itself as an authority in its market. My favorite brands on Pinterest are doing a fabulous job because I feel like I’m truly getting to know the people pinning the content, and because they’re sharing meaningful pins, I’ll keep coming back for more.
To get started with Pinterest, visit pinterest.com to request an invite (and follow Norah and Hillary if you’d like). Happy pinning!
Upcoming Lava Row Lunch: QR Codes, Scan Tags and Augmented Reality

Join us on July 28th for this month’s installment of our Lava Lunch series, a discussion about QR codes, scan tags and augmented reality — and how to make these emerging technologies work for your brand or business. As usual, we’ll share examples and case studies of how businesses are currently taking advantage of the these new tools, but we’ll also discuss what makes some campaigns more engaging than others (here’s a hint: it’s more than just sending a customer to an online version of your ad!).
Refreshments and catered lunches will be provided. We’ll get started at noon, but feel free to stop by between 11:30 and 12:00 for some good, old-fashioned networking.
Tickets can be purchased at the bottom of this post for $30.00 per person, plus a nominal Eventbrite fee. Or, skip the fee and pay us with Dwolla. Full event details and directions can be found on the Lava Lunch page.
We hope to see you on July 28th!
Iowa Caucus Countdown: A yearlong social campaign
I’m excited to share with you that today we launched Iowa Caucus Countdown, a Facebook-based trivia game, with our partners at the Greater Des Moines Partnership, the Greater Des Moines Convention and Visitors Bureau and SHift Interactive.
From scribbling concept ideas on our whiteboard to focusing in on the details in final days before the launch, bringing this application to life was truly a team effort, and we couldn’t be more pleased with the result.
Designed to build momentum leading up to next winter’s Iowa Caucuses, Iowa Caucus Countdown will be updated each month with new questions and a new badge centered on one aspect of life in the greater Des Moines community — arts & culture, shopping local, even the Iowa State Fair. Players unlock new badges by answering all five of that month’s questions, then challenge their friends to see how they measure up.
Have you played Iowa Caucus Countdown yet? Click here to test your knowledge of Iowa trivia, then invite your friends to see who comes out on top!
Do these five things before upgrading your Facebook Pages
In Monday’s post I detailed the upcoming changes to Facebook Pages. If you choose to update your Pages to the new design before March 1, take the following five steps to ensure that your page is optimized for the new design and additional functionality:
1.) Profile Picture
You may need to adjust the size of your Page profile picture to 180 x 540 pixels. To upload a correctly sized picture, move your cursor over the current picture and click the “Change Picture” link that appears.
2.) Page Category
You should ensure that the now-exposed Page category is accurate, and change it if necessary. To change the category of your Page:
- Go to the Page you admin.
- Click the “Edit Page” button in the top right corner.
- Select “Basic Information” from the left column menu. Select the Page grouping and the appropriate category for your Page. There is no limit to the number of times you can change the category of your Page.
- Click “Save.”
3.) Info Tab
The text that used to appear in the box underneath your Page profile picture will now appear in the Info tab. You can adjust this information by selecting the “Edit Info” link at the top of the Info tab.
4.) Email Notifications
You should ensure that your email notifications settings are correct. You can view and adjust these settings by selecting the “Edit Page” button in the top-right corner of your Page, then navigating to the “Your Settings” tab.
5.) Landing Tab
Finally, when Pages update, their default landing tab will be reset. Admins must reselect the tab they want new visitors to see first.
That’s it! Taking care of these five simple details will keep your Pages looking good after the switch.

